Update from the login page
To reset your password from the login page, follow these steps:
- Visit login.antispamcloud.com
- Click Retrieve log-in link
- Enter your username/email address.
- Click Submit.
You will be sent a Temporary link to change your password. If you do not receive the email after a few minutes, please check your Junk and/or Spam folder.
Update password within Control Panel
To update your password within the control panel, follow these steps:
- Navigate to My Settings > User's profile.
- Under Local credentials, set a New password and Confirm new password.
- Click Save.
Disable / Enable two-factor authentication
IMPORTANT: By default, two-factor authentication is required to access your Quarantine portal.
- Navigate to My Settings > User's profile.
- Under Two-Step Authentication, click Enable or Disable.
- Click Save.
If you need assistance for any reason, you can reach us at 1-800-558-3054 or via email at vcgsupport@vcgcorporate.com.