Desktop Setup
Reconfigure an existing account
- Log into your Gmail account.
- Select the Gear icon at the top right.
- Click See all settings from the drop-down options.
- Select the Accounts and Import tab.
- Under Send mail as: click edit info to the right of the account you wish to edit.
- Click Next Step
- Set the SMTP server to secure.myvcgmail.com and set to Port 465.
- Confirm your Username (full email address) and Password.
- Select Secured connection using SSL and click Save Changes.
- Next, under Check mail from other accounts: click edit info to the right of the account you wish to edit.
- Confirm your Username (full email address) and Password.
- Set the POP server to secure.myvcgmail.com and set to Port 995.
NOTE: If you have the email account setup on multiple devices we suggest selecting "Leave a copy of retrieved message on the server." The other selections are optional. - Check the Always use a secure connection (SSL) when retrieving mail option.
- Select Save Changes.
- Your account should now be updated with SSL enabled.
Please follow these steps to add your VCG hosted email account to your Gmail account:
- Log into your Gmail account.
- Select the Gear icon at the top right.
- Click See all settings from the drop-down options.
- Select the Accounts and Import tab.
- Under Check mail from other accounts: select Add a mail account.
- Add your email address and click Next.
- Select Import emails from my other accounts (POP3) (Gmail does not offer IMAP configuration).
- Add your Username (full email address) and Password.
- Set the POP server to secure.myvcgmail.com and set to Port 995.
NOTE: If you have the email account setup on multiple devices we suggest selecting "Leave a copy of retrieved message on the server." The other selections are optional. - Check the Always use a secure connection (SSL) when retrieving mail option.
- Select Add Account.
- Now you'll be prompted to setup the Outgoing server.
- Select Yes, I want to be able to send mail as "name@domainname.com" and click Next.
- Enter your Name as you would like it to appear for your recipients.
- Uncheck the Treat as an alias option.
- Click Next Step.
- Set the SMTP server to secure.myvcgmail.com and set to Port 465.
- Confirm your Username (full email address) and Password.
- Select Secured connection using SSL and click Add Account.
You should now receive a confirmation email in your VCG hosted email account. Within the email, you will find the confirmation code you will need to verify the account and complete the email setup.
Note: If this is your main email account select the Gear icon in the top right, select See all settings, click the Accounts and Imports tab and under Send email as: click the make default link next to your newly added email account.
GMail App (Mobile)
Reconfigure an existing (mobile) account
- Open the Gmail app and select Settings
- Tap on the account you wish to update.
- Scroll to Server settings and tap Incoming settings
- Enter in your information referencing the details below:
- Username: [full email address]
- Password: ****************
- Server: secure.myvcgmail.com
- Port: IMAP (993) | POP (995)
- Security type: SSL/TLS
- Click Done
- Tap Outgoing settings
- Enter in your information referencing the details below:
- Username: [full email address]
- Password: ****************
- Server: secure.myvcgmail.com
- Port: 465
- Security type: SSL/TLS
- At this point, your should now be reconfigured to use SSL.
Please follow these steps to add your VCG hosted email account to your Gmail account:
- Open the Gmail app and select Settings
- Click Add Account and select Other
- Enter in the email address of the account you wish to create.
- Select the account type - we suggest (IMAP)
Enter in your information referencing the details below:
Incoming:
username: [full email address]
IMAP Server: secure.myvcgmail.com
Password: ****************
Port: IMAP (993) | POP (995)
Security: SSL/TLS
Outgoing:
username: [full email address]
SMTP Server: secure.myvcgmail.com
Password: ****************
Port: 465
Security: SSL/TLS
At this point, your account should be added and you can select your Account options.
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