You can submit support inquiries in the following ways:
- Submit a ticket through our support portal
- Submit an inquiry on our contact us page
- Call our Member Support line at (800) 558-3054
- Start a Live Chat session by clicking the Chat option on our corporate websites (vcgcorporate.com | signsearch.com)
Support is open Monday - Friday (excluding holidays) from 8:00 am - 5:00 pm CST. VCG Holidays (Holidays on the weekend will be observed that Friday or Monday):
- New Year's Day (January 1st)
- Martin Luther King Day (3rd Monday in January)
- Victoria Day (last Monday preceding May 25th)
- Memorial Day (last Monday in May)
- Canada Day (July 1st)
- Independence Day (July 4th)
- Canada Civic Holiday (first Monday in August)
- Labor Day (first Monday is September)
- Thanksgiving Day (Canada) (2nd Monday in October)
- Veterans/Remembrance Day (November 11th)
- Thanksgiving Day (USA) (3rd Thursday in November)
- Day after Thanksgiving Day (USA) (3rd Friday in November)
- Christmas Day (December 25th)
- Boxing Day (December 26th)