What are SignsearchPRO Vendor Rewards?
SignsearchPRO Vendor Rewards ("Vendor Rewards") is a VCG sponsored program that rewards PRO users with Amazon.com Gift Cards1 for selecting participating PRO vendors for a specific job. Click here to learn more.
What do I need to do to get started as a participating PRO Rewards vendor?
If you're a Premium Vendor and are active in SignsearchPRO (included with your Premium Vendor subscription), there's nothing you need to do. All Premium Vendors that appear in SignsearchPRO are automatically enrolled in the program.
Does this program cost me any money?
No, it it doesn't cost you anything to participate. We're including the cost in your existing subscription (we're paying for the rewards!). You can decide, at any time, if you want to increase the number of rewards made available to buyers working with you.
How much can a PRO user earn?
PRO users can earn up to $10 for every eligible vendor that the work with (Premium Vendors can earn $5 rewards or Extended Advertisers can earn $10 rewards [but not both]).
How many rewards does VCG provide to me?
VCG provides every eligible Premium Vendor with the following rewards to provide to their approved clients (PRO users):
- Premium Vendor = two (2) $5 rewards, or
- Extended Advertiser (Sponsor Listing or Sponsor Ad) = two (2) $10 rewards
PRO vendors are invited to continue their participation in Vendor Rewards by purchasing additional rewards. Rewards are purchased in $10 increments.
Is Amazon.com affiliated with Vendor Rewards?
No. Amazon.com is not, in any way, affiliated with VCG, SignsearchPRO, or the PRO Vendor Rewards program.
Am I in control of who will receive rewards by working with my company?
As an eligible PRO vendor you are required to approve who can receive the reward. VCG will send you details of the reward request (provided by the PRO user) and will ask you to approve or deny the request.
VCG reserves the right to deny requests for VCG sponsored rewards (rewards paid for by VCG) for any reason, including validating that the contact was made through PRO by reviewing activity logs and reports.
Who handles the gift card fulfilment?
VCG will handle all matters relating to the fulfilment of the gift cards.
How long do I have to approve or deny the reward request?
In order to provide a timely response to PRO user reward requests, PRO vendors are asked to approve or deny the request within 7 days of notification.
While we will do our best to contact you, VCG reserves the right to approve any reward request if we do not receive a response within 7 days from you. All approved requests will result in a reduction in the amount of rewards in your account.
What happens after my VCG sponsored rewards are used up?
VCG will sponsor eligible Premium Vendors with Amazon.com Gift Card1 rewards starting at $10 once per 12 month period. PRO vendors are invited to continue their participation in Vendor Rewards by purchasing additional rewards. Click here for more information on purchasing additional rewards.
How often can a PRO user request a reward from me?
A PRO company (including all of their users) can request one VCG sponsored reward per 12 month period from your company. PRO users can request any additional rewards that you may have purchased (remember that you are in control of approving or denying reward requests).
How does a PRO user earn a reward?
The PRO user must have contacted the PRO vendor through the vendor's SignsearchPRO profile and then selected that vendor for a specific project (or job). The PRO user must request the reward and the vendor must approve the request.
VCG will validate that the contact was made through PRO by reviewing activity logs and reports.
Are the gift cards transferrable?
No. They can only be redeemed by the PRO user that requested the reward (the Amazon.com Gift Card1 is in digital format, sent to the PRO user's email address).
Where can I find the information on who received my Vendor Rewards?
Login to your account at myVCG and click on Signsearch > Reports.
Can I request that the reward is sent to me or someone I designate?
No. Rewards can only be sent to PRO users that have contacted you through your SignsearchPRO profile. VCG will validate that the contact was made through PRO by reviewing activity logs and reports.
What is needed to qualify as a participating vendor in SignsearchPRO Vendor Rewards?
The vendor must have an active subscription as a Premium Vendor and the account must be in good standing.
What if I don't want to participate?
Please contact us if you'd like us to remove you from the Rewards program.
Where can I find the Terms and Conditions relating to SignsearchPRO Vendor Rewards?
Click here to read the Terms and Conditions for this program.
1Restrictions apply, see amazon.com/gc-legal