SendGrid - FAQ

Continue to add to this User Guide as questions arise regarding VCG/SG settings.

• How often do VCG Contacts synchronize (push) to SendGrid: Every day at 4:05 AM.

How to add a Superscript¹ to SendGrid:

IMPORTANT: Export the HTML before clicking Save. Sometimes the save can mess with the content, so exporting before saving creates a backup. Therefore, probably best to do this last and duplicate the Send before updating it. Even if you do this correctly, SendGrid can mess it up.

1. Use the WYSIWYG editor to type out your content, ending it with the number for your superscript.
2. Export the HTML (Build > Advanced > Export HTML).
3. Edit the exported HTML to add the  tags around the copy you want to superscript.
4. Go back to SendGrid and edit the desired Module as HTML (click on the Module > 3 dot button in upper-right > Edit Module HTML).

5. Paste the new HTML here. Note that you may need to go up a level for styling. For instance (example from the "PRO's and CON's" send):

    <tr>
   <td style="padding:18px 0px 18px 0px; line-height:22px; text-align:inherit;" height="100%" valign="top" bgcolor="" role="module-content"><div><div style="font-family: inherit; text-align: inherit"><strong>PRO's</strong></div>
   <div style="font-family: inherit; text-align: inherit"><br></div>
   <ol>
   <li style="text-align: inherit">PRO has more vendors and better data than your list<sup>1</sup>.</li>
   <li style="text-align: inherit">PRO makes it WAY easier to sort through and find vendors<sup>2</sup>.</li>
   <li style="text-align: inherit">PRO offers you rewards (Amazon.com gift cards) just for doing what you do every day<sup>3</sup>.</li>
   </ol><div></div></div></td>
   </tr>