This issue has been resolved. We will continue to closely monitor this while performing the final stages of the server migration.
Thank you for your patience.
To access the new FTP, please go to: https://cp.vcgwebsites.com:8443/login_up.php
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Due to our current server migration, we are currently unable to capture the files sent to your FTP folder. In the interim, it may be best for you to reach out to your clients and ask them to send you these files directly.
We're currently working on this and hope to resolve it soon. In the meantime, please feel free to email any concerns to VCGSupport@VCGCorporate.com.
Thank you for your patience as we work to resolve this.