We're here to help you setup your account exactly as you'd like, as well as provide answers to any of your questions relating to PRO.
We provide the following services for what we call the "onboarding" process:
Sign Vendor Connections
This feature is only available for PRO Connect Subscribers. Using PRO requires you to manage your sign vendor connections via the PRO cloud. We assume you have an existing vendor network, and we can establish those existing connections with the sign vendor in PRO and notify the sign company on your behalf. By establishing these connections your users can easily identify your network in a search result. Here's a section on building your own PRO Network, probably one of the greatest features of PRO. Here's an overview of the vendor connection process.
This feature is only available for PRO Connect or Work Subscribers. We assume you've got a number of jobs already "on the go". If you'd like, you can import your active jobs so that your team hits the ground running. Here are the detailed steps for importing your data.
This feature is only available for PRO Connect or Work Subscribers. We'll add your users to your instance so that all they need to do is click a link to request a temporary login to reset their password. Here's all we need to complete this for you.
We will schedule a 10 minute training session for your administrators and users. Here's a KB on the training, but it can be customized to meet your needs. Here's what we'll cover in your training.
This feature is only available for PRO Connect or Work Subscribers. VCG can provide integration services to provide a secure, one-way interaction (synchronization) between your CRM/ERP and your cloud instance.
At its most basic level, the synchronization provides convenience and consistency by automatically creating your project/job in your account, removing the manual entry of the job-specific geographic information required. Here's some more information on integration.
If you have any questions relating to our onboarding services, please don't hesitate to contact us!